Booking through Service Handz is meant to be simple, but we know new things always come up. Here's what customers and providers ask us most — if you don't see your answer, reach out and we'll get you sorted.
Frequently asked questions
Cancel or reschedule up to [X hours] before your appointment at no charge. Cancellations after that may be subject to a fee.
Service Handz accepts xxxx for the connection fee at booking. Once your project is matched, any payment for the work itself is arranged directly between you and your Provider.
The connection fee is paid upfront when you book, so we can verify and match you with a Provider right away. Payment for the actual labor and materials is handled directly with your Provider, based on the terms you agree to together.
Sign up and complete our verification process — background check, licensing, and insurance where required. Once approved, you'll start seeing jobs in your area.
Providers set their own rates and are paid directly by the client for completed work. Service Handz doesn't take a cut of your labor pricing.
For urgent situations, book instantly at a clear emergency labor rate — no waiting on quotes. You'll be matched with an available verified pro as fast as possible.
Every provider goes through a background check before they can take jobs on Service Handz, with licensing and insurance verified where applicable. You'll always know who's showing up.
